FormOS
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Privacy Policy

How FormOS collects, uses, stores, protects, and shares information.

Effective Date: 10/06/2026
Website: https://formos.com.au
Product: FormOS
Contact: info@formos.com.au

FormOS is an online form builder that allows users to create forms, collect submissions, upload files, generate documents, and integrate with external storage and website platforms.

This Privacy Policy explains how FormOS collects, uses, stores, protects, and shares information when you use our website, dashboard, public forms, integrations, plugins, and related services.

By using FormOS, you agree to the collection and use of information described in this Privacy Policy.

1. Information We Collect

FormOS may collect the following types of information.


Account Information

When you create or manage a FormOS account, we may collect:

  • Name
  • Email address
  • Password authentication data
  • Business or workspace name
  • Billing or subscription information
  • Account preferences
  • Login and authentication activity

Passwords are stored using secure hashing. We do not store your plain text password.

Form and Workspace Information

When you use FormOS to create forms, we may collect and store:

  • Form titles
  • Form fields
  • Form settings
  • Form status
  • Embed settings
  • Workspace/team settings
  • User permissions
  • Submission workflow settings
Submission Information

When someone submits a form created through FormOS, we may collect:

  • Answers submitted through the form
  • Uploaded files metadata
  • Signature or initials data when used
  • Submission timestamps
  • IP address or device/browser metadata where required for security, audit, or fraud prevention
  • Office-use/internal completion data where the form owner uses that feature

The form owner controls the forms they create and is responsible for ensuring their forms comply with applicable privacy and legal requirements.

Uploaded Files

FormOS forms may include file upload fields. Uploaded files may be stored using connected third-party storage integrations selected by the form owner, such as Google Drive or Dropbox.

FormOS may store limited metadata about uploaded files, including:

  • File name
  • File type
  • File size
  • Storage provider file ID or reference
  • File URL or reference
  • Upload time
  • Form ID
  • Submission ID
  • Upload status
Payment and Billing Information

If you subscribe to a paid plan, payment processing may be handled by a third-party payment provider such as Stripe. FormOS does not store full credit card numbers on its servers.

We may store subscription status, plan details, billing customer IDs, invoices, payment status, and related billing metadata.

Technical and Usage Information

We may collect technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring URL
  • Pages visited
  • Login activity
  • Error logs
  • Security logs
  • Form view and submission events

This information is used to operate, secure, improve, and troubleshoot FormOS.

2. How We Use Information

FormOS uses collected information to:

  • Create and manage user accounts
  • Provide the form builder and dashboard
  • Publish and display public forms
  • Collect and store form submissions
  • Process file uploads
  • Generate completed PDFs or documents
  • Send form-related emails and notifications
  • Manage billing and subscriptions
  • Provide customer support
  • Improve product reliability and performance
  • Detect abuse, fraud, or security issues
  • Enforce our terms and policies
  • Comply with legal obligations

We do not sell personal information.

3. Google User Data and Google Drive Integration

FormOS allows users to connect their Google account so that uploaded form files and generated documents can be saved directly into the user’s own Google Drive.

Google Data We Access

When a user connects Google Drive to FormOS, we may access the following Google user data, depending on the permissions granted:

  • Basic Google account information, such as the connected Google account email address or profile identifier, used to show connection status and identify the connected Google Drive account.
  • Google Drive folder information selected or created by the user for storing FormOS files.
  • Google Drive file and folder metadata required to create folders, upload files, organize submissions, and display upload status.
  • Files uploaded through FormOS forms that the form owner chooses to store in their connected Google Drive.
  • Generated FormOS documents, such as completed PDFs, when they are saved or sent as part of a form workflow.